Entry tags:
A look at my life
Me answering the phone: "This is Tina, how may I help you"
Lady on the Other End (LOTOE): "May I speak to Kristina?"
Me: that's me, how may I help you.
LOTOE: But you said your name is Tina.
Me: yes - it's short for Kris- TINA
LOTOE: oh I get it. This is X from Y. I'm trying to process the order you placed yesterday and need a bit more information.
Me: OK.
LOTOE: Your company's full name is "Kristina"?
*slight pause*
Me: No. I'm Kristina. My company is IIMAK.
LOTOE: OK. The person attending the conference is Kristina?
Me: No, as I put in the email, it's my co-worker Michael
LOTOE: his last name is Telesco?
Me: No, as I just said, his last name is [insert name]. Telesco is MY last name.
*sounds of typing*
LOTOE: OK, so I have Kristina Telesco registered for the conference.
*deep sigh*
Me: No.... no... no. I am Kristina Telesco. I need to register Michael [last name] for the conference.
LOTOE: But the email is from a Kristina Telesco and that's the name on the credit card being used to pay.
Me: correct. You received the registration information from me. I am using my company card to pay for it so MICHAEL can attend your conference.
5 more minutes of this. The woman was fixated on my name. And confirmed our mailing address no less than 5 times. I'm now waiting for the confirmation email to arrive and fully expect that my name will be listed as the attendee.
Lady on the Other End (LOTOE): "May I speak to Kristina?"
Me: that's me, how may I help you.
LOTOE: But you said your name is Tina.
Me: yes - it's short for Kris- TINA
LOTOE: oh I get it. This is X from Y. I'm trying to process the order you placed yesterday and need a bit more information.
Me: OK.
LOTOE: Your company's full name is "Kristina"?
*slight pause*
Me: No. I'm Kristina. My company is IIMAK.
LOTOE: OK. The person attending the conference is Kristina?
Me: No, as I put in the email, it's my co-worker Michael
LOTOE: his last name is Telesco?
Me: No, as I just said, his last name is [insert name]. Telesco is MY last name.
*sounds of typing*
LOTOE: OK, so I have Kristina Telesco registered for the conference.
*deep sigh*
Me: No.... no... no. I am Kristina Telesco. I need to register Michael [last name] for the conference.
LOTOE: But the email is from a Kristina Telesco and that's the name on the credit card being used to pay.
Me: correct. You received the registration information from me. I am using my company card to pay for it so MICHAEL can attend your conference.
5 more minutes of this. The woman was fixated on my name. And confirmed our mailing address no less than 5 times. I'm now waiting for the confirmation email to arrive and fully expect that my name will be listed as the attendee.