Feb. 25th, 2006

baronessekat: (scream)
I've been pulling massive extra time at work these last two weeks and have already applied for this coming week.

For every two files I get opened and out the door, three are coming in. The bosslady wants us in originations to open the files as they come in, not by the closing date of the property. IF, and I stress IF, I could get caught up I'd happily do it.

With all the overtime I've been working I"m opening stuff for closing dates of March 20th. I used to be overjoyed at this concept. Pretty much three weeks out from closing. But with the new "desire of management" I'm still behind as I have 24 files still to open.

Yesterday I get chewed out by bosslady for giving one of the closers something that day that was to close monday. I hate giving them less than a day to work on things. NOT MY FAULT that the client sent me the contract on the 15th with a 27th closing date. I ordered taxes that day. But excuse me, Erie County is slow right now due to the ever popular excuse of "budget deficit". I gave the file to Linda as soon as I could.

Other clients are sending me contracts on the 22nd for a closing on the 28th. I'm only human and I can only beg so much for little podunk municipalities that only have a tax collector working 2 hours a week to get me information ASAP.

I was talking to Linda today as we both pulled overtime to try to get even remotely caught up... all we ever seem to hear anymore is "you didn't to this" "why didn't you do it this way" "you need to be faster" "you need to do..." It's all negativism and criticism. We never hear a "you only were given 5 calendar days (not business days) to get something opened and closed and you pulled it off... good job". Nothing like a "thank you" for dropping everything we are doing to help someone else out.

I look at everyday situations too. Are we all so programmed these days to only stress, harp and point out the negatives we see?

Why is it so hard to say the two simple words "thank you" and have it be more than a rote response to something like "bless you" when you sneeze? "Good job". "Way to go". "I appreciate it".

Are they really too hard to add to our vocabularies? I am not even going to go into the age old expression that a lot of people have trouble with "I love you". That's an entirely different kettle of crawdads.

Maybe it is too much to want someone to occasionally say something positive or nice. As much as a raise would be way needed for all the work I've done and will do to keep my clients happy (it is my job afterall) a simple thank you from the bosslady would go a long way for my general anxiety and stress levels.

If, my dear readers, you have made it this far through my little tirad, I urge you to think on your own life and the people you interact with everyday. Stop sometime and offer a word of encouragement, praise or appreciation to them. You never know when hearing it back at a future time will make the difference in your day. And by giving it... you may have just made the difference in theirs.

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baronessekat

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