I'm sorry, my crystal ball must be broken.
Apr. 4th, 2005 10:15 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
baronessekatYou know,
I really don't need to be yelled at for stuff that no one every fucking told me about. I'm tired of being told "Why didn't you do this" or "why did you do it that way, that's not how it's supposed to be done".
I just had our title person literally scream at me because I was following the only directions I had ever been given.
From the email my supervisor sent us "After time, when a contract of sale is receive and our title file is pulled, the date on the search/policy needs to be immediately reviewed. If the search/policy is older than six months, our originations specialists will order the update with the appropriate search company."
Seems simple enough. And that's what I've been doing. I open the title file, look at the date of the searches, see if there has been any updates, if so look at the dates of them. If the last date on them is older than six months, I order an update.
But apparently I was wrong. How the fuck am I supposed to know that a update is done when the transferring deed from the forclosee to the forclosure is recorded a search update is done. Especially if they don't fucking put a copy in the file?
I give the updates to the title people for them to review and make sure everything thing is ok. Only this time I get her storming over to me and demanding to know why I did a search when the deed was recorded less than three weeks ago. "Don't you know that a search update is done when they record? You just cost us an additional $150 for a search update that wasn't needed."
I tried to calmly explain to superbitch that I was only doing what had been told to me... even showed her the email and said I went by the date on the last search which was over a year ago.
I get "Don't go by the date of the search, go by the date of the deed recording." and she storms away.
And of course my supervisor is out of town all week so I can go to her and say "I don't know what is the correct thing I'm supposed to be doing."
And this is not the first case of someone, anyone going "why didn't you do it the way it supposed to be done?"
Could it be that while I've been here 6 months, no body bloody well told me that I had not been doing something correctly? Or that something had changed and I was left out of the loop.
I'm sorry, my telepathy must be down and my crystal ball is broken.
Grrr.
I really don't need to be yelled at for stuff that no one every fucking told me about. I'm tired of being told "Why didn't you do this" or "why did you do it that way, that's not how it's supposed to be done".
I just had our title person literally scream at me because I was following the only directions I had ever been given.
From the email my supervisor sent us "After time, when a contract of sale is receive and our title file is pulled, the date on the search/policy needs to be immediately reviewed. If the search/policy is older than six months, our originations specialists will order the update with the appropriate search company."
Seems simple enough. And that's what I've been doing. I open the title file, look at the date of the searches, see if there has been any updates, if so look at the dates of them. If the last date on them is older than six months, I order an update.
But apparently I was wrong. How the fuck am I supposed to know that a update is done when the transferring deed from the forclosee to the forclosure is recorded a search update is done. Especially if they don't fucking put a copy in the file?
I give the updates to the title people for them to review and make sure everything thing is ok. Only this time I get her storming over to me and demanding to know why I did a search when the deed was recorded less than three weeks ago. "Don't you know that a search update is done when they record? You just cost us an additional $150 for a search update that wasn't needed."
I tried to calmly explain to superbitch that I was only doing what had been told to me... even showed her the email and said I went by the date on the last search which was over a year ago.
I get "Don't go by the date of the search, go by the date of the deed recording." and she storms away.
And of course my supervisor is out of town all week so I can go to her and say "I don't know what is the correct thing I'm supposed to be doing."
And this is not the first case of someone, anyone going "why didn't you do it the way it supposed to be done?"
Could it be that while I've been here 6 months, no body bloody well told me that I had not been doing something correctly? Or that something had changed and I was left out of the loop.
I'm sorry, my telepathy must be down and my crystal ball is broken.
Grrr.
