She cut my hair Mal. cut it with scissors, how weird is that

[baronessekat]

OK maybe not that weird.

But Boo and I survived one of the worst customer service experiences of my life to have my hair cut today.

I check into the place at about 10 minutes before my appointment. I'm a first time client there too. They say the girl is just finishing up and it will only be a moment.

Over the course of the next (felt like an hour sure was more like 20 minutes) I get asked three times what my name is and what I'm in for ( like it's a prison sentence or something).

Eventually a girl comes and takes me for the shampoo. Then I get placed in a chair and the same girl brushes it out.

I get moved to the stylists chair where she takes all of 3 seconds to ask what I'm there for, no real time to see what my hair is like wet, let along having found out what it's like dry, no time to ask what my normal hair routine is, no asking what I do for a living or anything that I would expect to be asked by someone who's never cut my hair before.

Cut, cut, cut... she talks with other people. Never says much of anything to me. One of her regulars comes in and she moves me over to another chair so someone else can blow dry me. Once she's done with her regular client I get moved back to her chair and she "finishes" it off.

I was not at all happy with this place. And for what we paid, I expected better service.

I still have the length, but have layers now. Boo says I look my age now rather than 10 years younger.

I'm not sure I like it. I'll wash it and let it dry on it's own to see how I feel about it. But I certainly am not going back to that salon again.

Comments

[dicea.livejournal.com]

I think we should try them again in the evening on a weekday. We've never been there before on a weekend and it was like a zoo.

Let us know how you like it after you wash it again. I like the cut, but I didn't care for her styling tastes.

[damedini.livejournal.com]

I agree. Give it a wash and see. I've had mine layered for a whle now and love the movement. OTOH, new cutter last time since mine moved. He cut it way short (shoulders rather than brastrap - big diff) and I'm unamused. I'll have to find another cutter there to manage the front while the back grows out. Fortunately, my hair grows quickly.
Worst case? You wont' love it and will have it light and fluffy for the summer. it'll grow.
You *should* however, call and talk to the manager or owner. The service you received is unforgiveable and they should make some effort to placate you.

[unadesaintluc.livejournal.com]

I had a simular bad experience today but with my nails. The girl said she would see me in 45 minutes and it was OK for me to go walk around and come back. No problem. I was back in 30 minutes. What was to be 45 minutes was actually an hour and a half. Then she was distracted by her co-workers and cut open my finger, not once but twice. She didn't offer me any sort of real appology...not even a band aid. I was not amused. I like how this woman has done my nails before but lately she has been getting sloppy and the last three times I left I was not 100% happy with her service. I'm going to start looking for a new nail salon.

[baronessekat.livejournal.com]

eeew.

I highly recommend finding a place that does "pink and white". that's what I get now. They do white acrylic and then pink acrylic. They do not use the artificial nail for the white part of the french tip nor do they airbrush.

[unadesaintluc.livejournal.com]

I've always liked that but haven't done it. Is it expensive? How do the do the fill?

[baronessekat.livejournal.com]

At the place I go its:

$50 for the first full set
$18 for pink fills
$30 for pink and white fills.

generall after two or so weeks after your first full set you get a pink fill which is just filling in around the pink area at the base of the nail.

Two weeks or so after that they sand down the nail almost completely and put a new layer of white and pink on. They don't replace the tip unless you break a nail.

Personally I think it's a cleaner look over all.

[unadesaintluc.livejournal.com]

I think the pink and white looks really good too. It looks clearner. I'll have to look around and see if I can find someone who does that.