Sep. 10th, 2014

baronessekat: (WFT)
Me answering the phone: "This is Tina, how may I help you"

Lady on the Other End (LOTOE): "May I speak to Kristina?"

Me: that's me, how may I help you.

LOTOE: But you said your name is Tina.

Me: yes - it's short for Kris- TINA

LOTOE: oh I get it. This is X from Y. I'm trying to process the order you placed yesterday and need a bit more information.

Me: OK.

LOTOE: Your company's full name is "Kristina"?

*slight pause*

Me: No. I'm Kristina. My company is IIMAK.

LOTOE: OK. The person attending the conference is Kristina?

Me: No, as I put in the email, it's my co-worker Michael

LOTOE: his last name is Telesco?

Me: No, as I just said, his last name is [insert name]. Telesco is MY last name.

*sounds of typing*

LOTOE: OK, so I have Kristina Telesco registered for the conference.

*deep sigh*

Me: No.... no... no. I am Kristina Telesco. I need to register Michael [last name] for the conference.

LOTOE: But the email is from a Kristina Telesco and that's the name on the credit card being used to pay.

Me: correct. You received the registration information from me. I am using my company card to pay for it so MICHAEL can attend your conference.

5 more minutes of this. The woman was fixated on my name. And confirmed our mailing address no less than 5 times. I'm now waiting for the confirmation email to arrive and fully expect that my name will be listed as the attendee.

Profile

baronessekat: (Default)
baronessekat

March 2025

S M T W T F S
      1
2345678
9101112131415
16171819202122
232425 26272829
3031     

Most Popular Tags

Page Summary

Style Credit

Expand Cut Tags

No cut tags
Page generated Jul. 11th, 2025 05:14 am
Powered by Dreamwidth Studios